Loupa

Consumer & whānau review

Help improve the hernia guide

About 10 minutes in total

Loupa is developing an online guide for people having hernia care and those supporting them. Please tell us what is useful, confusing or missing. Honest criticism will help us improve it.

Adults are welcome, whether or not they are Compass Surgical patients. Your experience as a patient, family or whānau member, or support person matters.

  1. 1. Explore the guide (about five minutes)

    Read a section that interests you. Try saving a question, recording what matters to you, sharing, or saving your place. You do not need to read everything or contact the clinic.

  2. 2. Return here to give feedback (about four minutes)

    Answer eight quick ratings and add any comments you wish. Take longer if you need.

Taking part is voluntary and will not affect your care. We want your views on using the guide; clinicians remain responsible for its medical content.

Please leave out names and personal medical details. Email is optional, only if you want an update about what changed after the feedback.

Open the guide (opens in a new tab)I’m ready to give feedback
About this review and your privacy

How feedback is used. Loupa will review what helps, what causes difficulty and what needs changing, including accessibility, cultural fit and safety concerns. We will record the main themes and changes. Clinical changes still require clinical review. We may share anonymous themes, but will not publish identifying responses.

What is saved. Draft answers stay in this browser on this device until you submit. Submitted answers are stored securely and can be read only by authorised Loupa administrators. We do not ask for your name, NHI number or medical history. Please avoid identifying details in comments.

Optional updates. If you provide an email and permission, we will send a “You said, we changed” update. Your email is stored separately from your answers and linked to your response. It is not used for marketing.

The guide and your care. Questions, priorities and saved places in the guide stay on your device unless you choose to share them. This survey cannot see them. Feedback is not added to your clinical record. Please do not call or send messages to the clinic just to test the guide. Ask your healthcare team about your own care.

Who is responsible. Loupa runs this review. Sharing through health-sector networks does not mean those organisations endorse Loupa. This survey contributes to consumer and whānau involvement; it does not establish informed consent or replace clinical review.

Your feedback

About your review

Which perspective are you using?

We are interested in both patient and support-person experience. You do not need to be a Compass Surgical patient.

Before the ratings

Please review the live hernia guide first

Device used (optional)

Your experience

Eight focused questions

Choose 1 (strongly disagree) to 5 (strongly agree), or “Not tried / unsure”. We want your honest reaction.

Essentials0/12
01The guide explains hernia care in language I can understand.
Strongly disagreeStrongly agree
02The amount and timing of information before the specialist consultation feels appropriate.
Strongly disagreeStrongly agree
03It is easy to know where I am in the guide and find the part I need.
Strongly disagreeStrongly agree
04The questions and ‘what matters to me’ features would help me take part in the conversation.
Strongly disagreeStrongly agree
05The Share function would help involve family, whānau, a support person or my GP.
Strongly disagreeStrongly agree
06Save my place would make it easier to return to the guide over time.
Strongly disagreeStrongly agree
07The guide supports consent as an ongoing conversation with the surgeon, rather than a one-off event.
Strongly disagreeStrongly agree
08Overall, I would find this kind of guide useful if I or someone I support were going through hernia care.
Strongly disagreeStrongly agree
Add comments (optional)

Short answers are fine. Please do not include names, NHI numbers or other identifying medical details.

Overall

Where do you think the guide is now?

Using your feedback

Your feedback will be used to improve the hernia guide and Loupa’s patient-information design. We may report anonymous themes when describing the co-design process. We will not identify you from the survey.

Email address (optional)

If you would like us to close the loop, provide an email and we will send a short “You said, we changed” update explaining what changed and how consumer feedback shaped the guide.

Required: choose a perspective, confirm you reviewed the guide, answer the eight ratings, choose an overall view and agree to feedback use.

If your comments raise a clinical question about your own care, please discuss that with your healthcare team rather than relying on this survey. This page is for improving the information resource.